If anyone is injured or the vehicle damage exceeds $750.00, you must report the accident to the Department of Motor Vehicles within 10 days.Notify your agent and/or your insurance company immediately.If the owner of a damaged car or damaged property cannot be located, leave a note with the names and addresses of the driver and owners of the involved cars.If you have a camera or a cellphone, take photographs of the damage, and the accident scene (traffic controls, visual obstacles).Obtain names, addresses, and telephone numbers of other passengers and any witnesses.Ask to see driver's license(s) and vehicle registration(s) to verify the information is accurate. Obtain license plate(s) and vehicle identification numbers.Obtain names, addresses, telephone numbers, and driver's license numbers from all drivers.You should also be aware that most policies require notification to the police within a specified time period if the accident is a hit and run. However, you should attempt to notify the police. They may consider factors such as the severity and location of the accident (some police authorities will not come to the scene if the accident is on private property). In some areas, police authorities may respond to every accident scene. STOP Immediately and move only if it is safe to do so. What should I do at the scene of an accident? A. Read the policy thoroughly so you know what is covered and what is excluded.īack to Top What to Do If There Is an Accident Q. Use certified mail return receipt requested to verify receipt of your documents.īecome familiar with your automobile insurance policy so you will understand it before the need arises to file a claim. If changes are needed, send your request to your agent and or insurance company in writing and keep a copy. Make sure the information is correct and the coverage is what you purchased. It contains important information about the covered drivers, identifies the vehicles insured, as well as the coverage limits amounts and deductibles. After you receive the policy, review the declaration page. When purchasing insurance, carefully review the application before signing to determine if the coverages, policy limits, and deductibles are suitable for your needs. This guide discusses what to do after an accident and what to expect when you file a claim with your insurance company.įor your convenience, an accident checklist is contained herein which can be kept in your vehicle for future reference. Whether it's a small "fender bender" or a major injury accident, knowing in advance what to do can help you avoid costly mistakes. Whenever you are in a vehicle, there's a risk of being involved in a traffic accident. Your rights under the Fair Claims Settlement Practices Regulationsĭriving on California's highways can be a risky proposition.
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